Marwa Delivery (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, browse our products, place an order, or communicate with us.
Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services.
1. Personal Information We Collect
Depending on how you interact with our website, we may collect the following categories of personal information:
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Contact information: Your name, email address, telephone number, billing address, and shipping address.
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Order information: Products purchased, order details, payment status, shipping details, and transaction records.
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Account information: Login details and account preferences, if you create an account.
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Device and usage information: IP address, browser type, device information, pages viewed, and interactions with our website.
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Communications: Information you provide when contacting our customer support team.
Payment information is processed by the applicable payment provider. We do not necessarily receive or store your full payment card details.
2. How We Use Your Personal Information
We may use your personal information to:
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Process and fulfill orders.
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Arrange shipping and provide order updates.
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Process payments, refunds, and returns.
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Respond to questions and provide customer support.
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Maintain, secure, and improve our website.
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Detect and prevent fraud or unauthorized transactions.
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Comply with applicable legal and regulatory requirements.
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Send marketing communications where permitted by law and your preferences.
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Measure advertising performance and personalize marketing where permitted by law.
3. Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies to operate the store, remember preferences, understand website traffic, and measure advertising effectiveness.
You may be able to control cookies through your browser settings and, where available, our cookie consent tools. Disabling certain cookies may affect some website features.
4. How We Share Personal Information
We may disclose personal information to service providers and other third parties when necessary to operate our business, including:
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Shopify and our e-commerce service providers.
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Payment processors and fraud-prevention services.
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Shipping, fulfillment, and delivery providers.
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Customer support and website analytics providers.
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Advertising and marketing partners, where permitted by law.
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Government authorities or other parties when required by law or necessary to protect our legal rights.
We do not claim that every third party receives all categories of information. Information shared depends on the services used and the circumstances of your interaction with our store.
5. Targeted Advertising and Your Privacy Choices
We may use certain information about your interactions with our website and other websites to measure advertising effectiveness and, where permitted, show relevant advertisements.
Depending on your location and applicable law, you may have the right to opt out of certain processing activities, including the sale or sharing of personal information or its use for targeted advertising.
Where supported and legally required, we will honor applicable privacy preference signals, such as Global Privacy Control (GPC).
You may exercise available privacy choices through our Your Privacy Choices page or by contacting us using the details below.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
Retention periods vary depending on the type of information and applicable legal requirements.
7. Data Security
We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic storage or transmission can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on where you live, you may have rights to:
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Request access to personal information we hold about you.
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Request correction of inaccurate information.
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Request deletion of certain personal information.
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Obtain a copy of certain information in a portable format.
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Opt out of certain targeted advertising or data-sharing activities.
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Withdraw consent where processing is based on consent.
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Appeal a decision concerning a privacy request, where applicable.
To submit a request, contact us using the information below. We may need to verify your identity before responding. We will handle requests in accordance with applicable law.
9. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children where parental consent is required by law. If you believe a child has provided us with personal information inappropriately, please contact us so we can review the matter.
10. Third-Party Websites
Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of websites we do not operate. We encourage you to review their privacy policies before providing personal information.
11. International Data Transfers
Our service providers may process information in countries other than the country where you live. Where required, appropriate safeguards will be used for international transfers of personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, service providers, or applicable legal requirements. The updated version will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact Marwa Delivery using the contact information published on our website.
Business: Marwa Delivery
Website: https://marwade.com
Email: mohfardrpsh2026@gmail.com
Please ensure that the contact details above are accurate before publishing this policy.